There is no substitute for excellent interviewers. RADARGLOBAL accepts and trains only the best applicants and then continuously optimises performance through constant feedback and coaching.
RADARGLOBAL engages superior interviewers in the following ways;
- Through our sophisticated Fieldwork and Interviewer Management System, RADARGLOBAL has a rigorous yet practical recruitment, application and training program that ensures high caliber applicants become high quality interviewers
- A specific focus on training and coaching interviewers to maximize response rates gives an edge in B2B and blind studies
RADARGLOBAL engages a mixture of office-based and home-based interviewers. Home-based interviewers add a wider spectrum of maturity, stability and reliability to the force
- The CCU interviewers in Hong Kong are mostly seasoned experts with 3-5 years experience
- Whether office based or home based, all interviewers are trained, managed, monitored, coached and paid in the exact same way – no matter where they are
- All interviewers are mentored with a continual focus on improvement and incentivized with balanced rewards for excellence in quality, loyalty, reliability and output